General Information

Orders

All orders for badges and name bars must be submitted on official V.H. Blackinton & Co., Inc. order forms provided to all dealers at no charge. Other products produced by Blackinton^® may be ordered on your own company order forms. Do not combine badge orders with other items as it will simply delay processing of your orders. MOST IMPORTANT! Be sure that all information vital to producing your order is provided initially to help ensure timely processing and quicker delivery of your orders.

Cancellations & Changes to Existing Orders

The nature of our operation is such that changes or cancellation of orders once received are extremely time consuming and simply delay the processing of orders on-hand. Therefore, we can only allow changes or cancellations within 24 hours after receipt of orders.
NO EXCEPTIONS ALLOWED.

Deliveries

Most orders received in our office are processed through our order entry system usually within 24 hours. Orders found to be incomplete are set aside until missing information can be obtained. The process of producing a quality badge is unavoidably time consuming. Although we carry a large inventory of stock components, they are all in the raw state and require additional work prior to assembly. Normal delivery on orders is 4 to 6 weeks. However, if custom badge styles, panels, or other components are needed, the lead time, unfortunately, is extended. Due to our stringent quality control guidelines, a badge may be rejected at any point in the manufacturing process. Once this occurs, it may have to be remade, again causing unavoidable delays. Delays of this type, however, are minimal.

Dies

Requests for new dies must include information as to proper ownership. This information is recorded on our permanent record along with the dealer placing the order to avoid any conflict as to exclusivity. The die owner, whether it be an authorized dealer or an end user, has the exclusive right to determine actual usage of the die.

Die charges are billed to the customer involved with the understanding that the actual dies are to remain in the custody of V.H. Blackinton & Co., Inc. for the exclusive use of that customer unless otherwise notified in writing. Should the customer owning the dies request the dies be returned, a charge of 25% of the original cost will be imposed to cover the servicing and handling of the dies.

Art Designs

To assure complete conformity to your requirements, please state clearly and in detail all of your specifications. Whenever possible, include a rough drawing of your ideas from which Blackinton^® will provide an artist rendering. It cannot be copied or used for competitive bidding without the express written consent of V.H. Blackinton & Co., Inc.

Quotations